Customer service

How may we help you?
Questions and answers

Find answers to questions regarding your order, our products or Warm Nordic in general. Our customer service is ready to help Monday-Thursday from 9.00 - 15.00 and Friday 9.00 - 14.00. Contact us at +45 42 62 06 00 or

Shopping at

Is it safe to shop at

Answer: Yes. We use a secure payment system that meets all the requirements. All communication between our payment system and you happens via an encrypted SSL connection, which secures your personal information. It is important to us that you feel safe when shopping at, and therefore you can always contact us at +45 42 62 06 00 or e-mail, which we try to answer within 24 hours.