Customer service

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Questions and answers

Find answers to questions regarding your order, our products or Warm Nordic in general. Our customer service is ready to help Monday-Thursday from 9.00 - 15.00 and Friday 9.00 - 14.00. Contact us at +45 42 62 06 00 or webshop@warmnordic.com.

Shopping at warmnordic.com

Is it safe to shop at warmnordic.com?

Answer: Yes. We use a secure payment system that meets all the requirements. All communication between our payment system and you happens via an encrypted SSL connection, which secures your personal information. It is important to us that you feel safe when shopping at warmnordic.com, and therefore you can always contact us at +45 42 62 06 00 or e-mail webshop@warmnordic.com, which we try to answer within 24 hours.